Crafted Projects
Buy Domestic - Multi Vendor Marketplace for Canadian sellers
https://www.buydomestic.ca/Industrial One - Rugged Mobile Shop
https://www.industrialone.caHealth Recipe - Recipe Website
https://www.healthrecipe.ca/Experience
Sr. Enterprise Support Specialist
• Managed IT Services Specialist
• Asset Management
• Task Automation
• Web Hosting Management
• Website Design and Development
• Computer Hardware & Software Troubleshooting
• Network Implementation, Troubleshooting & Management
• Cloud & Onsite Backup and Recovery Management
• Disaster Recovey
• Customer Relationship Management
• Remote and On-site Support
• PM to VM Migration
• Virtualization
System Administrator
Gathered information from non-technical users and built technical solutions accordingly.
Provided corporate and residential technical support.
Assembled, configured, and maintained custom-built desktop computers and servers.
Increased customer traffic by 30% during 2011-2012.
Increased income by 15% in 2013 by implementing a new strategy.
System Administrator
Provided tier 1-3 technical support.
Designed, configured and maintained facilities’ network, including CNC Machines in Windows domain environment.
Gained a 70% increase in employee productivity by integrating new technologies into existing network.
PC and Network technician, Salesman
* Gathered information from non-technical users and built technical solution accordingly.
* Customer service, sales, and repairs. Assembly of custom-build computers.
* Setup and configuration of computer networks.
* Supported Commercial and Residential customers.
PC Technician / Armory Commander
• Maintained all base IT infrastructures, including computers, networks, printers, and security.
• Maintained wide range of communication devices and infrastructure.
• Provided soldiers with firearms safety instructions.
• Maintained secure access to the armory.
• Performed firearms mechanical maintenance.
• Managed armory documentation.
PC and Network technician
Resolution of Hardware and Software failures, Network configuration and troubleshooting, working in NT Domain environment. Servicing Computers, Network,s and Local Printers, as well as CNC Machines.